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SHIPPING & RETURNS

Shipping Policy

Raw Batana offers shipping to various locations, and we strive to ensure that your orders are delivered in a timely manner. Our shipping methods are efficient and our packaging is secure to protect your products during transit. We aim to keep the shipping costs reasonable to provide you with the best value.
 
At Raw Batana, we prioritize transparency and customer satisfaction. Therefore, if you have any questions about our shipping policy, please feel free to reach out to our team for further assistance. Your trust is important to us, and we are committed to providing a seamless shipping experience for all our customers.

Return & Exchange Policy

Our goal at Raw Batana is to ensure that you are fully satisfied with your purchase. If, for any reason, you are not completely happy with your Raw Batana products, we offer a straightforward return and exchange policy. Whether you have changed your mind or encountered any issues with the products, we are here to assist you.
 
We believe in the quality of our products, and we want you to have the confidence to shop with us. Therefore, our return and exchange process is designed to be hassle-free and customer-friendly. If you require any further information or assistance regarding our return and exchange policy, please do not hesitate to contact our dedicated support team.

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"I have a deep passion for sustainable beauty and a commitment to preserving traditional practices, I founded Raw Batana Oil Company to bring the natural healing power of Batana oil to the world. Our goal is to deliver high-quality untouched products, empowering women and men from all walks of life while honoring the rich heritage of this exceptional oil."

 

 Founder - Sarah Habtemicael

Are you on to begin your Batana Journey!

Contact us

Our Store

6025 Riverview Rd

Atlanta, Georgia 30126

Monday-Friday : 8am-10pm
Saturday-Sunday: 11am-6pm

Email: admin@rawbatana.com

Customer Service

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